Terms & Conditions
Welcome to Piedmont Copy and Printing! By using our services, you agree to the following Terms and Conditions. Please read them carefully.
1. Services Offered
Piedmont Copy and Printing provides a variety of copy and printing services, including but not limited to:
- Photocopying (Black & White and Color)
- Digital Printing (Color and Black & White)
- Binding and Finishing Services
- Scanning and Document Conversion
- Large-Format Printing (e.g., Posters, Banners)
- Custom Printing Services (e.g., Business Cards, Brochures, Flyers)
2. Customer Responsibilities
By using our services, you agree to:
- Provide accurate and complete information for printing (e.g., file formats, dimensions, and special instructions).
- Ensure that any content provided for printing does not infringe on copyright laws or violate any third-party rights.
- Be responsible for the quality of the materials you submit for printing (e.g., images, files). Piedmont Copy and Printing is not liable for issues arising from poor-quality files, unclear instructions, or damaged materials.
3. Pricing and Payment
- Prices for services are quoted on request and may vary based on the complexity, materials, and quantity of the job.
- Payment is due upon completion of the order unless a credit account has been established with prior written consent from Piedmont Copy and Printing.
- We accept [list of payment methods, e.g., cash, credit cards, online payments].
- Any changes to the order after confirmation may result in additional charges.
4. Turnaround Time
- Turnaround times for jobs are estimated and will be provided upon order confirmation.
- We are not responsible for any delays caused by customer error, technical issues, or force majeure events.
5. File Submission and Requirements
- Customers must submit files in the following formats: [list of acceptable formats, e.g., PDF, JPG, PNG, DOCX].
- It is the customer’s responsibility to ensure that files are compatible with our equipment and meet the necessary resolution and format requirements.
- Piedmont Copy and Printing will not be responsible for errors in the final print job caused by incorrect file submissions.
6. Copyright and Intellectual Property
- By submitting content for printing, you affirm that you own or have the legal right to use all intellectual property associated with the materials being printed.
- Piedmont Copy and Printing reserves the right to refuse any work that involves copyright infringement, defamatory content, or other illegal material.
7. Confidentiality
- We are committed to maintaining the confidentiality of all customer documents and information.
- Customer data and materials will not be shared with third parties without the customer’s consent, except as required by law.
8. Quality Control
- We will make reasonable efforts to ensure high-quality prints. However, minor color discrepancies may occur due to variations in printers and monitor displays.
- If you are not satisfied with the final print quality, you must notify us within [number of days] of receipt of the order. We may offer to reprint or refund the purchase price, depending on the situation.
9. Damages or Defects
- Any claims for damaged or defective items must be made within 7 days of receipt of the items.
- Piedmont Copy and Printing is not responsible for damage caused during shipping or handling, unless the damage occurred while under our direct care.
10. Cancellations and Refunds
- Orders can be canceled prior to completion. However, if the job has already started or is completed, no refund will be given.
- In cases of disputes regarding the service, refunds or reprints may be issued at the discretion of Piedmont Copy and Printing.
11. Limitation of Liability
- To the extent allowed by law, Piedmont Copy and Printing is not liable for any loss, damage, or expense arising from errors in printing, file preparation, or delivery.
- We are not responsible for any indirect or consequential losses, including lost business or data.
12. Amendments to Terms
- Piedmont Copy and Printing reserves the right to amend or update these Terms and Conditions at any time. Customers will be notified of any significant changes.
13. Governing Law
- These Terms and Conditions shall be governed by and construed in accordance with the laws of USA
14. Contact Information
For any questions or concerns, please contact us at:
Piedmont Copy and Printing